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FAQs

ORDERS/SHIPPING

Do you ship internationally?

We do!  Currently, we only ship to Canada through our online store.  To place an order to ship to any other country, please email kristin@heartofthefather.com or call 610-952-3019 ext. 3.

How long will it take for my order to arrive?

If you selected Standard Shipping, we generally ship your order within 1-2 business days via USPS Media Mail.  This shipping method can take 2-10 business days, once shipped.
If you selected Expedited Shipping, we try to ship your order with 1 business day via USPS Priority Mail.  This shipping method generally takes 2-3 business days, once shipped.

I'm trying to place an order but I'm seeing the error message: There are no shipping methods available for your cart or destination.  Why?

You either entered a shipping address outside of the US/Canada, OR you are trying to place an order over $350.  For international orders or orders over $350, please email kristin@heartofthefather.com or call 610-952-3019 ext. 3.

DISCOUNTS

Do you offer bulk discounts?

We do offer bulk discounts on some of our products.  To find out more, please email kristin@heartofthefather.com or call 610-952-3019 ext. 3.

Do you offer discounts for bookstores?

We do offer discounts off of the item's list price for bookstores.  For more information or for bookstore ordering, please email kristin@heartofthefather.com or call 610-952-3019 ext. 3.

PRODUCTS

I'm new to Unbound.  What resources should I start with?

If you haven't read Unbound:  A Practical Guide to Deliverance yet, we recommend you start there (available in print or as an Audiobook).  Additionally, listening to or watching the Unbound Freedom in Christ Series (available in DVD or CD format) is a great place to begin.

What resources would be helpful to introduce Unbound to a friend?

Some great resources for introducing some of the principles of Unbound are:

The Five Keys:  An Overview of the Unbound Model CD set

The Power of Forgiveness CD

Abba's Heart

Will You Bless Me? (children's book)

Priests and Deacons Workshop DVD (target audience: clergy)

I purchased a CD/DVD and it's not working.  What should I do?

We are sorry you're having trouble and are happy to work with you to find a solution.  Please email kristin@heartofthefather.com and tell us a little more about your problem and we will address the issue quickly.